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Principal Product Designer

UX/UI Designer • Senior • Remote • Full-time Spain Spain

Principal Product Designer role on Lodgify's Customer Experience team, leading through design to shape product strategy and end-to-end, customer-centric solutions.

Stack

Responsibilities

  • Lead design strategy for the Customer Experience area, with every decision starting from the customer and delivering measurable value
  • Shape product direction in close partnership with Product and business leadership
  • Drive a Design Thinking culture: ideation, co-creation, iterative validation
  • Work in a Lean UX way: test early and often, adapt quickly to change
  • Translate research insights into design strategy that aligns stakeholders and unlocks opportunities
  • Map, challenge, and reimagine user journeys to find the highest-leverage moments
  • Generate and test forward-looking concepts
  • Lead concept testing and partner with Product and Data to measure real impact

Requirements

  • Track record of defining UX direction, not just delivering against it
  • Experience setting vision and building design strategy for a product area
  • Strong point of view and communication skills that land with peers, product leadership, and the business
  • Systems thinking that sees the whole experience, not just individual screens
  • Customer-obsessed, with a history of turning research into insight and strategy
  • Excellent collaborator
  • Mastery of design tools (Figma and beyond), design systems, and accessibility, ranging from strategy to high-fidelity execution
  • Contribution to design culture: mentorship, process improvement, or helping a team level up

Soft skills

Systems thinkingCustomer obsessionExcellent collaboration and communication skills

About the company

Lodgify is a fast-growing scale-up in the vacation rental industry, backed by $30M in funding; headquartered in Barcelona with a 380+ person team representing 60+ nationalities, it helps property owners and managers grow their businesses through technology.

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