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Job
· Senior
Senior SAP Technical Consultant
IT Consultant
• Senior
• Hybrid
• Full-time
•
Madrid, Spain
Kyndryl is looking for a customer-focused SRE for SAP HANA and SAP R/3 with technical leadership skills, responsible for the reliability, stability and operation of mission-critical SAP environments. A key part of the role is keeping SAP available as a critical business service.
Responsibilities
- ▹Ensure the availability, stability and performance of SAP HANA and SAP R/3 environments
- ▹Advanced technical operations and troubleshooting of critical incidents in production
- ▹Technically lead critical incident management, coordinate during crises and write RCAs
- ▹Design and operate High Availability and Disaster Recovery solutions to ensure service resilience
- ▹Define and monitor SLIs/SLOs, alerts and degradations to anticipate business impact
- ▹Collaborate across functional, cloud, security and infrastructure teams
- ▹Document procedures, lessons learned and continuous improvements focused on reliability and automation
- ▹Act as technical reference and point of contact in high-pressure situations with internal and/or external customers
Requirements
- ▹Advanced SAP HANA administration
- ▹Technical operation of SAP R/3 / ECC / S/4HANA
- ▹Use of HANA Cockpit
- ▹SAP troubleshooting
- ▹High Availability and Disaster Recovery: HANA System Replication, Pacemaker / HA on Linux
- ▹Critical incident management and root cause analysis (RCA)
- ▹Advanced Linux (SLES / RHEL)
Nice to have
- ▹SAP environments on AWS and/or Azure
- ▹Experience with SAP Focused Run, Solution Manager and HANA Cockpit
- ▹Performance tuning in SAP HANA
Soft skills
Direct customer contact with clear, structured communication, even under pressureTechnical leadership during incidents and critical situationsHigh proactivity: anticipating problems and proposing improvements before they affect the businessStrong service and reliability orientation, understanding SAP as a critical platformCollaboration with multidisciplinary teamsAbility to explain technical concepts to non-technical peopleEnd-to-end ownership mindset over service stabilityFocus on clear documentation and continuous improvement
About the company
Kyndryl runs and reimagines the mission-critical technology systems that drive advantage for the world's leading businesses.
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