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Customer Technology Advisor, Data & Artificial Intelligence

Other • Senior • Hybrid • Full-time • Austria Vienna, Austria

As a senior, customer-facing expert you help organizations design, adopt and scale data- and AI-driven capabilities, from early advisory discussions to pre-sales solution design. The role supports customers in Austria.

Responsibilities

  • ▹Act as a trusted advisor to CIOs, CDOs and AI leaders on data modernization, analytics and AI adoption
  • ▹Lead Data & AI solution design in complex sales and pre-sales engagements
  • ▹Shape end-to-end data and AI architectures, from ingestion and governance to analytics, machine learning and generative AI
  • ▹Create and present value narratives, proposals, demos and proofs of concept
  • ▹Collaborate with hyperscalers and technology partners (e.g. Microsoft, Databricks, Snowflake)
  • ▹Follow trends in GenAI, advanced analytics and data platforms and translate them into client-ready offerings

Requirements

  • ▹Bachelor's or Master's degree
  • ▹10+ years of experience in Data & AI consulting, architecture or advisory roles with direct customer responsibility
  • ▹Consultative selling experience, selling technical services to multi-national customers
  • ▹Ability to translate business challenges into Data & AI strategies
  • ▹Confidence leading discussions with senior stakeholders and owning the technical direction
  • ▹Fluent German and English
  • ▹Valid work permission for Austria

Nice to have

  • ▹Hands-on experience designing modern data platforms (Databricks, Microsoft Fabric, Snowflake) and understanding their trade-offs
  • ▹Data governance, security and compliance in enterprise environments
  • ▹Solid grounding in AI and machine learning, including generative AI
  • ▹Exposure to advanced analytics, knowledge graphs (e.g. Neo4j) or industry-specific AI use cases

Soft skills

Growth mindsetOwnershipCustomer focusOpen, inclusive collaboration across disciplines and cultures

What we offer

  • ▹Minimum yearly salary of €88,900 for the full-time role; actual salary discussed in a personal interview
  • ▹Hybrid-friendly culture
  • ▹Be Well programs for financial, mental, physical and social health
  • ▹Learning opportunities and certifications (Microsoft, Google, Amazon)
  • ▹Personalized development goals and continuous feedback

About the company

Kyndryl runs and reimagines the mission-critical technology systems of the world's leading businesses.

Languages: Német: folyékony, Angol: folyékony
Education: Alap- vagy mesterdiploma

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