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Senior SAP Technical Consultant

IT Consultant • Senior • Hybrid • Vollzeit • Spanien Madrid, Spanien

Kyndryl is looking for a customer-focused SRE for SAP HANA and SAP R/3 with technical leadership skills, responsible for the reliability, stability and operation of mission-critical SAP environments. A key part of the role is keeping SAP available as a critical business service.

Responsibilities

  • ▹Ensure the availability, stability and performance of SAP HANA and SAP R/3 environments
  • ▹Advanced technical operations and troubleshooting of critical incidents in production
  • ▹Technically lead critical incident management, coordinate during crises and write RCAs
  • ▹Design and operate High Availability and Disaster Recovery solutions to ensure service resilience
  • ▹Define and monitor SLIs/SLOs, alerts and degradations to anticipate business impact
  • ▹Collaborate across functional, cloud, security and infrastructure teams
  • ▹Document procedures, lessons learned and continuous improvements focused on reliability and automation
  • ▹Act as technical reference and point of contact in high-pressure situations with internal and/or external customers

Requirements

  • ▹Advanced SAP HANA administration
  • ▹Technical operation of SAP R/3 / ECC / S/4HANA
  • ▹Use of HANA Cockpit
  • ▹SAP troubleshooting
  • ▹High Availability and Disaster Recovery: HANA System Replication, Pacemaker / HA on Linux
  • ▹Critical incident management and root cause analysis (RCA)
  • ▹Advanced Linux (SLES / RHEL)

Nice to have

  • ▹SAP environments on AWS and/or Azure
  • ▹Experience with SAP Focused Run, Solution Manager and HANA Cockpit
  • ▹Performance tuning in SAP HANA

Soft skills

Direct customer contact with clear, structured communication, even under pressureTechnical leadership during incidents and critical situationsHigh proactivity: anticipating problems and proposing improvements before they affect the businessStrong service and reliability orientation, understanding SAP as a critical platformCollaboration with multidisciplinary teamsAbility to explain technical concepts to non-technical peopleEnd-to-end ownership mindset over service stabilityFocus on clear documentation and continuous improvement

About the company

Kyndryl runs and reimagines the mission-critical technology systems that drive advantage for the world's leading businesses.

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