Lead Client Solution Engineer

Stack

Responsibilities

• ▹Support sales teams with technical discovery, qualification and solution alignment throughout the sales cycle
• ▹Deliver tailored product demonstrations, workshops and proof-of-concept engagements for prospective customers
• ▹Translate technical capabilities into business value and customer outcomes
• ▹Build trusted relationships with customer stakeholders, including technical teams, decision-makers and business leaders
• ▹Respond to RFIs and RFPs
• ▹Independently manage technical customer engagements and related communications
• ▹Collaborate with Product Management, Engineering, Marketing and Customer Success to improve customer experience and product feedback processes
• ▹Share technical best practices, reusable assets and knowledge across the Solution Engineering organization
• ▹Maintain relevant certifications and stay current on cloud, data management and industry technologies
• ▹Support technical presentations and demonstrations at customer and marketing events
• ▹Provide product feedback and solution insights through internal systems

Requirements

• ▹5+ years of experience in pre-sales, solution engineering, technical consulting or related customer-facing technical roles
• ▹4+ years of experience with data integration, master data management (MDM), data governance, data quality or related enterprise data technologies
• ▹Experience delivering technical presentations, product demonstrations or proof-of-concept engagements
• ▹Understanding of enterprise software architecture, hybrid cloud environments, data warehousing or business intelligence concepts
• ▹Experience with at least one Informatica platform or related data management technology
• ▹Strong communication, storytelling and customer engagement skills
• ▹Ability to build relationships with technical and business stakeholders
• ▹Familiarity with major cloud platforms such as AWS, Microsoft Azure or Google Cloud Platform
• ▹Understanding of cloud security fundamentals and enterprise data management concepts
• ▹Ability to travel as needed, up to 50%
• ▹Bachelor's degree in Computer Science, Information Technology, Software Engineering or a related technical field, or equivalent practical experience

Nice to have

• ▹Experience supporting enterprise SaaS or cloud-based data management solutions
• ▹Technical certifications in cloud platforms or data technologies
• ▹Experience with data governance, analytics or AI-driven data platforms
• ▹Familiarity with technical sales methodologies and account planning
• ▹Experience collaborating across cross-functional technical and customer-facing teams

Soft skills

About the company

Salesforce describes itself as the number one AI CRM, helping companies with AI, data and CRM.