Forward Deployed Engineer

Stack

Responsibilities

• ▹Develop AI agents and experiences that take real actions for real organisations
• ▹Design agent intelligence: prompts, reasoning, tool calls and integration with customer systems, using the agentic AI platform and current LLM techniques
• ▹Own technical components end-to-end, from architecture choice to deployed, validated and observable in production
• ▹Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks and customer data platforms; model the data, ship the pipeline, validate the output
• ▹Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes
• ▹Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days
• ▹Co-build alongside customers and partners, sharing best practices and enablement
• ▹Surface platform gaps, edge cases and field insights to senior engineers and the product team
• ▹Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions

Requirements

• ▹3+ years of software engineering or technical delivery experience, with at least one production system you can walk through, ideally in an AI tech stack, full-stack development or with frontier models
• ▹Degree in Computer Science or a related field
• ▹Prior customer-facing technical delivery experience (consulting, professional services or forward deployed engineering), which is a requirement
• ▹Fluency in at least one of Python, JavaScript/TypeScript, Java or Apex, and willingness to add more
• ▹Hands-on experience with LLMs and prompt engineering; able to explain why a prompt failed and what to change
• ▹Deep enough understanding of data modeling, APIs and integration patterns to design them, not just consume them
• ▹Ability to hold your own in a room with sales teams and customer architects
• ▹Ship quality code and evaluate AI outputs with engineering rigor
• ▹Actively experiment with new AI and data tools and models
• ▹Willingness to travel about 25% of the time, working directly with customers

Soft skills

What we offer

• ▹AI development tools (Cursor, Claude, Salesforce Vibes) embedded in the daily workflow
• ▹Structured mentorship from Senior Forward Deployed Engineers and a clear path to leading complex deliveries
• ▹Access to frontier capabilities of the evolving agentic AI platform

About the company

Salesforce describes itself as the number one AI CRM, combining AI, data and CRM to help customers.