Junior Service Desk Administrator

Stack

Responsibilities

• ▹Provide hardware and software support on Windows, macOS, iOS and Android devices
• ▹Ensure device compliance with corporate MDM and security policies
• ▹Manage video conferencing solutions across offices
• ▹Distribute and manage mobile devices and airtime contracts
• ▹Support onboarding and offboarding of employees
• ▹Adhere to SLAs and operational level agreements
• ▹Support delivery of a highly automated environment

Requirements

• ▹Experience supporting Apple and Windows endpoints managed through enterprise MDM
• ▹Good working knowledge of Slack, Teams, Atlassian tools and Microsoft 365
• ▹Comfortable working in a target- and SLA-driven environment
• ▹Flexible, collaborative, comfortable with ambiguity

Soft skills

About the company

Teya is a European financial platform building simple tools and human support for local businesses like cafes, restaurants and shops.