Junior Service Desk Administrator

Stack

Responsibilities

• ▹Provide hardware and software support for Windows, macOS, iOS and Android devices
• ▹Ensure devices remain compliant with corporate device management and security policies
• ▹Maintain systems, services and network access per security policies
• ▹Manage video conferencing solutions in the offices
• ▹Distribute and manage mobile devices and airtime contracts
• ▹Support onboarding and offboarding of employees
• ▹Support delivery of a highly automated environment

Requirements

• ▹Flexible, collaborative, comfortable with ambiguity
• ▹Experience working in a target-driven environment against SLAs
• ▹High proficiency supporting Apple and Windows endpoints via enterprise MDM
• ▹Good working knowledge of Slack, Teams, Atlassian suite, Microsoft 365

Soft skills

About the company

Teya builds a financial platform for local businesses across Europe, offering payment tools and support to cafés, shops and entrepreneurs.