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Job · Mid-level

Solutions Engineer (Americas)

IT Consultant • Mid-level • Remote • Full-time European Union EU/EMEA

Remote Solutions Engineer role based in Spain, supporting Americas region clients with PoCs and Level 1 technical support for a media streaming company.

Stack

Responsibilities

  • Collaborate directly with clients, leading PoCs
  • Provide technical support throughout project lifecycles
  • Deliver Level 1 customer support through diverse communication channels
  • Oversee the production and delivery chain of HLS and DASH streaming
  • Communicate with clients in the Americas region
  • Work within the CDN market and with relevant service providers
  • Apply knowledge of network protocols, WebRTC and P2P technologies
  • Use version control tools, microservice architectures and container orchestration
  • Work in cloud environments, particularly AWS and Google Cloud
  • Implement observability tools and monitoring/logging stacks

Requirements

  • Spanish fluency along with English
  • Experience with media streaming protocols (HLS, DASH)
  • Experience within the CDN market
  • Knowledge of network protocols, WebRTC and P2P technologies
  • Experience in cloud environments (AWS, GCP)
  • Ability to work 5-6 hours behind Spain's time zone to collaborate with Americas clients

Nice to have

  • An additional language besides Spanish and English

Soft skills

Exceptional customer service skillsCross-team collaboration

About the company

A Spain-based company providing media streaming solutions to international clients.

Languages: Spanyol: Felsőfok, Angol: Felsőfok

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