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Forward Deployed Engineer

IT Consultant • Remote • Full-time Canada in US and Canada, Canada

As Warp's first Forward Deployed Engineer, you'll be responsible for turning enterprise Oz agent-platform pilots into real production deployments, working hands-on with customers from design through go-live.

Responsibilities

  • Own end-to-end enterprise implementations, from first discovery call through production deployment
  • Architect agent workflows with customers (triggers, sandboxed environments, integrations)
  • Build production-grade solutions alongside customers: prompts, skills, configurations, integrations
  • Guide self-hosted deployments (Docker, Kubernetes, or direct backend) for enterprise customers
  • Accelerate deals through technical execution from the very first discovery meeting
  • Develop reusable implementation patterns, documentation, and templates
  • Be the voice of the customer to Product and Engineering, feeding field insights into the roadmap

Requirements

  • FDE-equivalent experience, or early-stage startup experience working closely with GTM on customer pilots
  • Strong infrastructure fundamentals: Docker, CI/CD, cloud infrastructure (AWS, GCP, Azure), container orchestration, Linux
  • Familiarity with AI/LLM concepts: prompt engineering, agent architectures, tool use, evaluating non-deterministic systems
  • Excellent communicator who can hold their own with senior engineers and executives
  • High EQ and the ability to navigate enterprise relationships

Nice to have

  • Experience building or deploying AI agents in production (LangChain or custom agent frameworks)
  • Experience with GitHub Actions, webhooks, and event-driven automation
  • Familiarity with enterprise security and compliance requirements (SOC 2, self-hosted deployments)
  • Experience with customer-facing APIs/SDKs
  • Experience with terminal applications, shell scripting, or command-line tooling
  • Experience with Rust or Go

Soft skills

CommunicationHigh EQPatienceAdaptabilityFounder-level ownershipCustomer-centricity

What we offer

  • Competitive salary, generous benefits, and meaningful equity
  • 100% coverage on medical, dental, and vision (80% for dependents)
  • Flexible remote-first culture with optional offices in NYC and SF
  • Pre-tax FSA, Health Savings Plans, and commuter benefit
  • 12 company holidays, 20 days PTO, and unlimited sick time
  • 16 weeks of paid parental leave
  • Twice-a-year all-company retreats, monthly gym/internet stipend
  • 401(k) plan and complimentary OneMedical membership

About the company

Warp began by reimagining the terminal and now builds a full agentic development environment (Warp and Oz), and is now scaling its enterprise motion around the Oz cloud agent platform.

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