Partner Success Engineer (Infrastructure)

Deepgram

Other • Remote • Full-time • United States

USA

📄 View original listing (EN)

Deepgram, the leading Voice AI platform, is hiring a Partner Success Engineer to own a portfolio of infrastructure partners (silicon, hardware, cloud, and inference platforms), driving joint technical validation through to go-to-market and channel growth.

Stack

AI/ML Docker Helm Kubernetes Python TypeScript

Responsibilities

▹Serve as technical advisor and strategic owner for a portfolio of strategic infrastructure partners
▹Own the full partner lifecycle: onboarding, adoption, technical enablement, expansion, advocacy
▹Drive joint adoption through demos, workshops, deployment architecture guidance, and benchmarking
▹Lead joint technical validation: scope and run POCs proving Deepgram on partner infrastructure (self-hosted, on-prem, air-gapped, edge)
▹Identify and scope expansion (cross-sell, upsell, co-sell) with Sales
▹Lead executive business reviews and joint planning sessions
▹Support joint go-to-market and co-marketing with Marketing
▹Operate AI-first, building tools and agents that eliminate recurring work

Requirements

▹Significant experience in technical, customer-facing roles (TAM, sales/solutions/deployment engineering, partner CS), roughly 7+ years
▹Track record blending partner/customer ownership with technical depth (solution design, troubleshooting, commercial growth)
▹Hands-on experience running demos, POCs, or workshops with enterprise partners/customers
▹Fluency with APIs, integrations, and developer workflows
▹Working understanding of deployment/infrastructure: containers and orchestration (Docker, Kubernetes/Helm), GPU/accelerator inference
▹Demonstrated success identifying and landing expansion in complex enterprise/partner accounts
▹Strong understanding of partner ecosystems and channel business models

Nice to have

▹Something the candidate has built (tool, agent, script, workflow) that permanently eliminated recurring work
▹Experience engaging both executive (CIO/CTO) and developer-level stakeholders

Soft skills

Bringing definition to ambiguity, forming a point of view rather than staying in open-ended discoveryComfortable operating outside the comfort zoneExceptional communication and relationship-building across technical and business audiences

About the company

Deepgram is the leading platform for the emerging Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and production-grade voice agents. More than 200,000 developers and 1,300+ organizations build on Deepgram, including Twilio, Cloudflare, Sierra, and others.

📅 Older listing

• Posted 84 days ago
📋 This employer: 98% freshly verified (≤3 days) (52 active listings)

These signals come from our own daily check: when the listing appeared, and when we last saw it in the source. Not information from the employer, and not a guarantee that the role is still open.

Salary range (gross)

$195,000–$235,000/yr

Work typeRemote

Location

USA

TypeJob

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