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Senior Manager Fulfilment Systems

Other • Senior • On-site • Full-time • Sweden Bjuv, Sweden

At a HelloFresh site in Sweden you are the link between global tech, opex, VSM and operations, responsible for rolling out and maintaining operations systems and technology and for leading the local team.

Responsibilities

  • ▹Function as local product owner for local, international or third-party technology
  • ▹Be the point of contact for updates, feature releases and improvement initiatives
  • ▹Facilitate and drive bug and issue management
  • ▹Oversee and manage the tech landscape of your DC
  • ▹Collaborate closely with other departments as a tech consultant
  • ▹Work with the support technicians on maintenance, troubleshooting and inventory management of tech assets
  • ▹Give input and create tickets for the software engineering teams
  • ▹Be the local sparring partner for international stakeholders and counterparts
  • ▹Continuously work with Opex and Operations to stabilize and improve the tech landscape and related processes
  • ▹Attend site performance and site project meetings as point of contact for Warehouse Engineering
  • ▹Drive system improvement and standardization between DCs in your cluster team
  • ▹Share knowledge and best practices with other DCs, working towards one target operating model
  • ▹Participate in team ceremonies (team meetings, upskill sessions, planning sessions)
  • ▹Support other markets on cross-DC activities remotely from Sweden
  • ▹Participate in or lead local improvement projects that involve tech
  • ▹Create, manage and own the Warehouse Engineering roadmap for your site
  • ▹Be responsible for the Warehouse Engineering performance and deliverables for your site
  • ▹Coach and manage your direct reports and all HR aspects for them
  • ▹Own, monitor and manage the data flow in and out of the systems where needed
  • ▹Lead and support the tech support team (supporting production tech on shift, regular checks and validations, first-level troubleshooting, data uploads)

Requirements

  • ▹Strong operational process knowledge
  • ▹Basic understanding of lean principles and agile methodologies
  • ▹Interest and knowledge in the latest manufacturing and logistics technological advancements
  • ▹An aptitude for gadgets, data-drivenness and technology
  • ▹Strong communicator with the ability to manage and guide stakeholders

Soft skills

Growth mindset: learning never stopsProactive and not afraid to leadTeam playerGoes where the problems and opportunities are, close to operations

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