Application Production Engineer – Digital Platform Services, Biot

Stack

Responsibilities

• ▹Maintain production applications and platforms in operational condition
• ▹Take part in application deployments and support go-lives
• ▹Handle and resolve level 2 and 3 incidents and service requests
• ▹Analyse malfunctions and carry out the investigations needed to resolve them
• ▹Take part in crisis cells, post-incident reviews and the resulting action plans
• ▹Monitor and analyse batch processing
• ▹Help administer and maintain servers and application components
• ▹Take part in change management and in securing production releases
• ▹Contribute to industrialising and automating recurring tasks, notably through scripting
• ▹Contribute to continuous improvement of operating processes and to making production environments more reliable
• ▹Write and maintain technical documentation, operating procedures and runbooks
• ▹Collaborate with the team's other experts and with project teams on application and technical changes
• ▹Help define and improve production standards

Requirements

• ▹Bac+5 degree (engineering school or equivalent)
• ▹At least 5 years of experience in production engineering or application production, ideally in complex, high-availability environments
• ▹Very good command of Linux environments
• ▹Good understanding of application architectures and their components
• ▹Experience analysing, diagnosing and resolving complex incidents
• ▹Shell / Bash scripting skills
• ▹SQL knowledge, notably for reading and analysing queries
• ▹Experience with supervision and monitoring tools
• ▹Command of ticketing and incident tracking tools
• ▹Good understanding of ITIL processes and best practices

Nice to have

• ▹Knowledge or experience of Python, Ansible, Git / GitLab, Jenkins, Kubernetes, ELK, Grafana, Prometheus

Soft skills

What we offer

• ▹Remote work up to 2 days a week depending on assignments
• ▹Benefits package: health insurance, works council (CSE) perks, meal vouchers, profit-sharing agreement, holiday bonus and referral bonus
• ▹Individual guidance from a dedicated manager
• ▹More than 30 job families and many career opportunities
• ▹Unlimited access to training and certifications via the Sopra Steria Academy
• ▹Opportunity to get involved with the Sopra Steria foundation or the partner Vendredi
• ▹Join the Tech'Me UP community (training, conferences, tech watch)

About the company

Sopra Steria is a major European tech player with 51,000 employees in nearly 30 countries. Its Infrastructure & Security Services business unit (I2S) covers infrastructure, cloud and cybersecurity, with 3,000 employees, 8 agencies and offshore service centres.