Network Data Admin (contract)

Wipro

Other • On-site • Full-time • Poland

Krakow, Poland

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Contract Network Data Admin role in Krakow: triage and documentation of priority incidents and handling of software and hardware service requests while keeping to SLAs.

Responsibilities

▹Perform initial triage of priority (P3) incident tickets, assist in the response and document them following the defined SLA and escalation procedures
▹Track and assist in resolving software, hardware and network service requests, ensuring they are logged accurately and completed on time
▹Monitor SLA timelines for the whole lifecycle of P3 incident tickets and escalate delays or potential SLA breaches
▹Assist in creating change requests based on the types of incidents raised and resolved

Requirements

▹1-3 years of experience in network data administration

About the company

Wipro is a global technology services and consulting company that builds digital transformation solutions for its clients, with over 230,000 employees and business partners across 65 countries.

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✓ Posted 3 days ago
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Salary range

Not specified

Listing imported from an external source.

Work typeOn-site

Location

Krakow, PL

TypeJob

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