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Senior Full-Stack Engineer

Fullstack Developer • Senior • On-site • Full-time • Finland Helsinki, Finland

Wolt is hiring a Senior Full-Stack Engineer to build and evolve its new Common case-management system, which powers support-case handling across DoorDash, Wolt and Deliveroo. You will own significant end-to-end initiatives across backend services and agent-facing tools.

Responsibilities

  • ▹Lead one or more project-level Case Management initiatives from discovery and design through rollout, measurement and operational ownership
  • ▹Build scalable backend services and React-based internal tools used by support operators and administrators
  • ▹Design reliable case-management capabilities: case creation, routing, assignment, transfers, audit history, notes, attachments and queue-management workflows
  • ▹Deliver feature parity with legacy platforms while safely migrating traffic across DoorDash, Wolt and Deliveroo
  • ▹Make and own technical decisions within your scope, write project-level design documents, identify dependencies and risks and break work into parallelizable delivery plans
  • ▹Partner closely with Product, Operations, Support, Data and other engineering teams
  • ▹Raise the quality bar through design reviews, observability, testing, incident response, documentation and reusable patterns
  • ▹Mentor engineers through code reviews, technical guidance and constructive feedback

Requirements

  • ▹Strong full-stack engineering experience, including production React and TypeScript
  • ▹Strong backend experience: designing and operating backend services, APIs, asynchronous workflows and data models at meaningful scale
  • ▹Demonstrated ownership of complex, customer-facing or operations-critical projects from technical design through production rollout
  • ▹Hands-on experience using AI development tools, while validating output for correctness, security, privacy, maintainability and reliability
  • ▹Strong product judgment: turning ambiguous workflows and user needs into simple, maintainable solutions
  • ▹Proven ability to collaborate across functions, drive alignment and communicate trade-offs clearly
  • ▹Strong software-engineering craft: testing, code review, observability, incident response, security and operational readiness
  • ▹Comfortable with systems that have high correctness and auditability requirements, including traceability of decisions and changes
  • ▹Proactive mentoring mindset and willingness to raise team-wide engineering standards

Nice to have

  • ▹Go experience
  • ▹Experience with migration from legacy systems, gradual rollouts, traffic shadowing and feature-parity programs
  • ▹Experience building internal tools or operational user interfaces
  • ▹Experience with high-volume, multi-region or multi-tenant systems

Soft skills

Cross-functional collaborationDriving alignment and communicating trade-offs to technical and non-technical stakeholdersProduct judgmentMentoring mindsetProactivity

About the company

Wolt builds technology that brings joy, simplicity and earnings to the neighborhoods of the world. It started in 2014 with restaurant food delivery, now operates in over 500 cities in 30 countries and has been part of DoorDash since 2022.

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