Agentic Technical Lead (Remote, Any Location, ES)

Stack

Responsibilities

• ▹Architect the agentic systems framework that other teams use to build, configure, and deploy agents
• ▹Build configuration interfaces, such as chat-based UIs, for defining system prompts, selecting models, and composing agent topologies
• ▹Implement MCP Server and Client templates via Backstage for standardized scaffolding and catalog visibility
• ▹Build end-to-end evaluation pipelines with predefined quantitative (accuracy, latency, cost, task completion) and qualitative metrics
• ▹Enable dataset creation in LangFuse, LLM-as-judge pipelines, and experiment management workflows
• ▹Implement observability via LangFuse: execution tracing, cost tracking, quality drift monitoring
• ▹Design dashboards and alerting for performance issues and anomalies
• ▹Own the technical vision and roadmap for the platform
• ▹Lead design decisions from prototype through production, including release cycles and rollback strategies
• ▹Mentor engineers on agentic patterns, evaluation practices, and framework usage

Requirements

• ▹Deep expertise in LLMs and agentic systems
• ▹Strong architectural thinking
• ▹Experience with LangGraph orchestration
• ▹Experience with LangFuse observability and evaluation tooling
• ▹Experience with AWS infrastructure at scale

Soft skills

About the company

Foundever is a global customer experience (CX) company with 150,000 associates serving 750+ leading brands, building an agentic AI platform to automate complex business processes.