System Administrator

Stack

Responsibilities

• ▹Provide Level 1 and Level 2 technical support for applications and system issues
• ▹Investigate, troubleshoot, and resolve customer-reported incidents in a timely manner
• ▹Gather and analyze information to diagnose issues and identify root causes
• ▹Communicate effectively with customers, providing regular status updates
• ▹Collaborate with global support teams for efficient service delivery
• ▹Document incidents, troubleshooting steps, and resolutions
• ▹Participate in a 24x7 shift rotation and on-call support
• ▹Continuously develop technical knowledge and share it with the team

Requirements

• ▹Basic understanding of operating systems, application support, and database concepts
• ▹Interest in or experience with Level 1/Level 2 technical support
• ▹Strong analytical and problem-solving skills, attention to detail
• ▹Excellent communication skills, ability to work with global colleagues and customers
• ▹Customer-focused mindset, effective questioning skills
• ▹Quick learner, proactive attitude, sense of ownership
• ▹Ability to work independently and in a team
• ▹Fluent English and Hungarian language skills required
• ▹Willingness to travel occasionally within Europe

Nice to have

• ▹Knowledge of Microsoft .NET technologies and database concepts
• ▹Additional European language skills

Soft skills

What we offer

• ▹Hybrid working supported
• ▹Monthly gross 44,200 HUF cafeteria
• ▹Home office allowance
• ▹Generali Premium health insurance package after 6 months of tenure
• ▹A great team plus learning and training opportunities

About the company

As part of Unisys' international support team, this role delivers technical services to global clients across multiple regions.