Cyber SOC Analyst Level 1 – EY GDS Spain (Hybrid)

Stack

Responsibilities

• ▹Monitor and triage security alerts across security platforms (e.g. SIEM, EDR/XDR, email security)
• ▹Perform initial validation of alerts: check context, relevance and basic indicators of compromise
• ▹Conduct first-level analysis: verify entities (user, host, IP, timeframe), review key logs, perform plausibility checks
• ▹Classify outcomes (security incident, false positive, operational event) according to SOPs
• ▹Create, update and maintain incident tickets in a ticketing system (e.g. ServiceNow) with clear documentation
• ▹Use artificial intelligence to optimise and automate repetitive workflows, acting as human-in-the-loop to supervise generated results
• ▹Escalate suspicious, unclear or complex cases to Level 2 with structured handover notes
• ▹Support shift handovers and ensure continuity of investigations through high-quality documentation

Requirements

• ▹First practical experience in SOC operations, IT security monitoring or incident triage
• ▹Hands-on exposure to SIEM and/or EDR tooling and basic log analysis
• ▹Experience with ticketing systems and disciplined documentation practices
• ▹Willingness to work in a shift-based environment (depending on account model)
• ▹Fluent German (client-facing) and professional working proficiency in English
• ▹Solid understanding of OS, networking fundamentals and core security concepts
• ▹Ability to prioritise and work reliably under time pressure

Nice to have

• ▹Familiarity with structured investigation frameworks (e.g. MITRE ATT&CK)
• ▹Basic understanding of cloud and identity security (e.g. Azure AD / Entra ID, M365)
• ▹Experience in regulated or critical environments (public sector, healthcare, infrastructure)

Soft skills

What we offer

• ▹Hybrid work model
• ▹Tailored training and development programmes
• ▹Well-being programmes, including psychological support sessions and health resources
• ▹Volunteering opportunities
• ▹Performance recognition programmes

About the company

EY Global Delivery Services (EY GDS) is a global delivery network of over 75,000 people providing innovative and strategic business solutions to clients worldwide. The Malaga office is located at Malaga Technology Park and employs over 1000 people.