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Senior AI Engineer

AI / ML Engineer • Senior • Remote • Vollzeit • Portugal Portugal

On Sword Health's Internal AI Solutions Team, you will work with operations teams to simplify and automate processes and turn them into LLM-based tools, from discovery through deployment. It is a small, autonomous, generalist team with an early-stage working style.

Responsibilities

  • ▹Work closely with business stakeholders to deeply understand existing workflows, pain points, bottlenecks and manual processes
  • ▹Proactively identify opportunities to simplify, standardize, automate or redesign processes, rather than only responding to predefined technical requirements
  • ▹Translate operational problems into pragmatic AI-powered tools, automations and software solutions
  • ▹Own solutions end to end, from process discovery and solution design through implementation, deployment, adoption and iteration
  • ▹Build and integrate AI-driven applications using LLMs, APIs, internal systems and workflow automation
  • ▹Handle both front-end and back-end development when needed, ensuring seamless integration across the tech stack
  • ▹Measure the impact of implemented solutions and continuously improve them based on user feedback, operational metrics and observed outcomes

Requirements

  • ▹At least 3 years of experience in software engineering, automation, AI engineering or a similarly technical role
  • ▹Strong hands-on proficiency in JavaScript (React, Node.js) and/or Python
  • ▹Experience building practical software solutions and integrating multiple systems through APIs
  • ▹Hands-on experience with LLM APIs such as OpenAI, Anthropic or equivalent models
  • ▹Proficiency in SQL and confidence working with data to understand processes and measure outcomes
  • ▹A strong continuous improvement mindset, with the ability to analyze how a process works today and make it simpler, faster, more reliable or more scalable
  • ▹Experience working directly with business or operational stakeholders to turn ambiguous problems into concrete solutions
  • ▹Strong analytical and problem-solving skills, particularly where the problem is not fully defined upfront
  • ▹High levels of ownership and autonomy, with a bias toward experimentation and execution
  • ▹Strong communication skills and the ability to collaborate across technical and non-technical teams

Nice to have

  • ▹Experience with Lean, Kaizen, continuous improvement, process engineering or operational excellence methodologies
  • ▹Experience automating operational workflows or transforming manual business processes
  • ▹Familiarity with Retrieval-Augmented Generation (RAG) pipelines and integrating structured and unstructured data into LLM workflows
  • ▹Practical experience building or orchestrating AI agents
  • ▹Experience with workflow automation platforms or agentic systems
  • ▹Familiarity with cloud services such as AWS, Azure or Google Cloud
  • ▹Understanding of AI governance principles

Soft skills

Proactivity and pragmatismStrong communication across technical and non-technical teamsOwnership and autonomyAnalytical, problem-solving mindset

What we offer

  • ▹Country-specific benefits, detailed separately
  • ▹Total compensation range €50,400 – €72,000 EUR (base, variable and estimated equity value combined)

About the company

Sword Health builds AI-powered care across physical therapy, women's health, cardiometabolic and mental health, with more than 700,000 members across three continents. AI proficiency is a core expectation at the company.

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