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Job
· Senior
Senior AI Engineer
AI / ML Engineer
• Senior
• Remote
• Full-time
•
Portugal
On Sword Health's Internal AI Solutions Team, you will work with operations teams to simplify and automate processes and turn them into LLM-based tools, from discovery through deployment. It is a small, autonomous, generalist team with an early-stage working style.
Responsibilities
- ▹Work closely with business stakeholders to deeply understand existing workflows, pain points, bottlenecks and manual processes
- ▹Proactively identify opportunities to simplify, standardize, automate or redesign processes, rather than only responding to predefined technical requirements
- ▹Translate operational problems into pragmatic AI-powered tools, automations and software solutions
- ▹Own solutions end to end, from process discovery and solution design through implementation, deployment, adoption and iteration
- ▹Build and integrate AI-driven applications using LLMs, APIs, internal systems and workflow automation
- ▹Handle both front-end and back-end development when needed, ensuring seamless integration across the tech stack
- ▹Measure the impact of implemented solutions and continuously improve them based on user feedback, operational metrics and observed outcomes
Requirements
- ▹At least 3 years of experience in software engineering, automation, AI engineering or a similarly technical role
- ▹Strong hands-on proficiency in JavaScript (React, Node.js) and/or Python
- ▹Experience building practical software solutions and integrating multiple systems through APIs
- ▹Hands-on experience with LLM APIs such as OpenAI, Anthropic or equivalent models
- ▹Proficiency in SQL and confidence working with data to understand processes and measure outcomes
- ▹A strong continuous improvement mindset, with the ability to analyze how a process works today and make it simpler, faster, more reliable or more scalable
- ▹Experience working directly with business or operational stakeholders to turn ambiguous problems into concrete solutions
- ▹Strong analytical and problem-solving skills, particularly where the problem is not fully defined upfront
- ▹High levels of ownership and autonomy, with a bias toward experimentation and execution
- ▹Strong communication skills and the ability to collaborate across technical and non-technical teams
Nice to have
- ▹Experience with Lean, Kaizen, continuous improvement, process engineering or operational excellence methodologies
- ▹Experience automating operational workflows or transforming manual business processes
- ▹Familiarity with Retrieval-Augmented Generation (RAG) pipelines and integrating structured and unstructured data into LLM workflows
- ▹Practical experience building or orchestrating AI agents
- ▹Experience with workflow automation platforms or agentic systems
- ▹Familiarity with cloud services such as AWS, Azure or Google Cloud
- ▹Understanding of AI governance principles
Soft skills
Proactivity and pragmatismStrong communication across technical and non-technical teamsOwnership and autonomyAnalytical, problem-solving mindset
What we offer
- ▹Country-specific benefits, detailed separately
- ▹Total compensation range €50,400 – €72,000 EUR (base, variable and estimated equity value combined)
About the company
Sword Health builds AI-powered care across physical therapy, women's health, cardiometabolic and mental health, with more than 700,000 members across three continents. AI proficiency is a core expectation at the company.
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