Senior AI Software Engineer

Stack

Responsibilities

• ▹Design, deliver and continuously improve AI agents, including real-time voice agents, and the LLM-powered products around them
• ▹Build and scale the production backend and platform behind the agents with high volume, throughput and reliability in mind
• ▹Integrate agents into software flows and bring new models into the platform with benchmarks and evals
• ▹Own architecture and design decisions across agents, the voice pipeline and the platform
• ▹Grow the AI function by defining practices, raising the bar in code review and mentoring colleagues

Requirements

• ▹4+ years building and running production software
• ▹Deep expertise in at least one of: architecture of high-throughput scalable systems, building agents and integrating them into production software, or real-time voice agents (telephony, STT, TTS, latency budgets)
• ▹Working understanding of how LLMs are built and how they behave
• ▹Solid experience with Python, SQL and event-driven design
• ▹Experience with cloud platforms (ideally GCP)
• ▹Experience leading complex, ambiguous projects from ideation through to maintenance
• ▹Experience providing technical oversight and mentoring colleagues
• ▹Fluent, confident communication in English

Nice to have

• ▹Experience shipping LLM-powered features with proper observability and evals
• ▹Experience in healthcare or another regulated domain
• ▹Experience designing experiments and reading their results correctly
• ▹Experience serving several clients from one codebase

Soft skills

About the company

Sword Health builds AI-driven care across physical therapy, women's health, cardiometabolic and mental health, with more than 700,000 members across three continents.