Senior QA Analyst

Responsibilities

• ▹Ensure AI agents perform consistently before and after going live
• ▹Monitor performance across healthcare environments and languages
• ▹Work with the clinical team to create protocols and define clinically relevant parameters to monitor
• ▹Establish quality standards for AI systems
• ▹Fix the underlying prompt logic and reasoning chains
• ▹Create new testing methods and frameworks to prevent recurring issues
• ▹Manage MDR (Medical Device Regulation) and AI Act compliance with the compliance team
• ▹Document quality processes and verification and validation procedures for regulatory submissions
• ▹Help ensure algorithms perform with the expected accuracy and without bias

Requirements

• ▹Comfortable speaking and understanding English (does not need to be perfect)
• ▹2-6 years of experience in QA, testing or analytical roles
• ▹Strong analytical and problem-solving skills
• ▹Comfortable learning new technologies and methodologies
• ▹Curiosity about the evolving AI landscape

Nice to have

• ▹Familiarity with secure handling of health data

Soft skills

About the company

Sword Health builds AI-driven care across physical therapy, women's health, cardiometabolic and mental health, with 700,000+ members on three continents and 1,000+ enterprise clients.