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Forward Deployed Engineer

IT Consultant • Hybrid • Full-time • Spain Barcelona, Spain

As a Forward Deployed Engineer you will work side by side with AI PMs to find technical opportunities that improve the performance of Prosper's voice agents for each client. Full-time role in the Barcelona office.

Responsibilities

  • ▹Build features that ship fast: new capabilities, MVPs and internal tooling across the FastAPI (Python) + PostgreSQL backend and React (TypeScript) frontend, getting things in front of clients quickly
  • ▹Build and maintain integrations with EHRs and payor systems so agents fit seamlessly into each client's stack
  • ▹Debug live, high-volume systems: diagnose and resolve issues for agents making thousands of daily phone calls, where reliability and call quality directly affect patient and provider experience
  • ▹Turn client feedback into product: close the loop with AI PMs and engineering, surfacing patterns across clients and feeding them back into the core platform
  • ▹Tune and optimize voice agents: iterate on LLM prompting, voice and transcription configuration and conversation logic to make agents sound more human and perform reliably under real-time latency constraints
  • ▹Manage multiple clients at once, prioritizing across competing deadlines while keeping quality high

Requirements

  • ▹Experience with software development, ideally through an internship or side project
  • ▹Good understanding of the stack technologies (FastAPI/Python + PostgreSQL backend, React/TypeScript frontend) or their equivalents in other languages
  • ▹Founder mindset: ownership and hard work
  • ▹Readiness to handle supporting AI voice agents making thousands of daily phone calls
  • ▹Bachelor's or Master's degree in Computer Science, Engineering, Maths, Physics or a related field (or equivalent experience)

Nice to have

  • ▹Experience working closely with clients and finding creative solutions to their needs
  • ▹Familiarity with LLMs, AI agents or other ML models

Soft skills

OwnershipCustomer focusPrioritizationFounder mindset

What we offer

  • ▹Work alongside an experienced team that has built and scaled a fast-growing Series A company backed by top Silicon Valley investors
  • ▹Innovative products transforming US healthcare operations, at the heart of conversational agents
  • ▹Significant growth opportunities as the company scales and the team takes on increasing ownership
  • ▹Competitive compensation
  • ▹International team in the heart of Barcelona
  • ▹Real ownership and impact from day one
  • ▹Culture that rewards bold thinking, analytical rigor and tangible results

About the company

Prosper AI builds human-like phone AI agents that handle healthcare administrative work (claims status checks, benefit verification, prior authorizations, patient scheduling, balance reminders). Headquartered in New York with an office in Barcelona, it has a team of 40 and has raised $35M from investors including a16z, Base10, YC and Emergence.

Education: Számítástechnikai, mérnöki, matematikai, fizikai vagy rokon területen szerzett alap- vagy mesterdiploma (vagy egyenértékű tapasztalat)

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