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Enterprise Solutions Engineer - Sweden

IT Consultant • Remote • Full-time • Sweden Sweden

You will help a growing base of enterprise customers get the most out of ElevenLabs' voice AI platform by providing technical support, architecting solutions and supporting the sales team.

Stack

Responsibilities

  • ▹Collaborate with Account Executives on the technical side of the sales process
  • ▹Work directly with technical contacts at customers and prospects to provide bespoke support and architect solutions
  • ▹Craft compelling technical demonstrations that communicate the product's value
  • ▹Create technical enablement resources for the sales team
  • ▹Build self-service tools and documentation so customers can implement solutions independently
  • ▹Identify common integration patterns or features to productize, working with product teams

Requirements

  • ▹Passion for AI, technology and ElevenLabs products
  • ▹Enjoy working directly with customers, iterating on solutions and providing tailored support
  • ▹A talent for identifying patterns that can be standardized and scaled
  • ▹Strong empathy for customers, sales and product teams
  • ▹Strong technical background to help customers architect integrations between ElevenLabs' solutions and their existing systems
  • ▹Experience working with customers (student clubs or side projects count, as long as you want to work closely with customers on a technical level)
  • ▹Proficiency in Python, with a deep understanding of software development, software architecture and common integration patterns
  • ▹Excellent communication skills, able to adapt messaging to different audiences

Soft skills

CommunicationEmpathyCustomer focusPattern recognition

What we offer

  • ▹Annual discretionary learning and development stipend
  • ▹Annual social travel stipend to meet colleagues
  • ▹Annual company offsite (past ones in Croatia and Italy)
  • ▹Monthly co-working stipend if you are not near a main hub

About the company

ElevenLabs is an AI research and product company that launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses through three platforms: ElevenAgents, ElevenCreative and ElevenAPI.

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