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Enterprise Solutions Engineer - Sweden
IT Consultant
• Remote
• Vollzeit
•
Schweden
You will help a growing base of enterprise customers get the most out of ElevenLabs' voice AI platform by providing technical support, architecting solutions and supporting the sales team.
Stack
Responsibilities
- ▹Collaborate with Account Executives on the technical side of the sales process
- ▹Work directly with technical contacts at customers and prospects to provide bespoke support and architect solutions
- ▹Craft compelling technical demonstrations that communicate the product's value
- ▹Create technical enablement resources for the sales team
- ▹Build self-service tools and documentation so customers can implement solutions independently
- ▹Identify common integration patterns or features to productize, working with product teams
Requirements
- ▹Passion for AI, technology and ElevenLabs products
- ▹Enjoy working directly with customers, iterating on solutions and providing tailored support
- ▹A talent for identifying patterns that can be standardized and scaled
- ▹Strong empathy for customers, sales and product teams
- ▹Strong technical background to help customers architect integrations between ElevenLabs' solutions and their existing systems
- ▹Experience working with customers (student clubs or side projects count, as long as you want to work closely with customers on a technical level)
- ▹Proficiency in Python, with a deep understanding of software development, software architecture and common integration patterns
- ▹Excellent communication skills, able to adapt messaging to different audiences
Soft skills
CommunicationEmpathyCustomer focusPattern recognition
What we offer
- ▹Annual discretionary learning and development stipend
- ▹Annual social travel stipend to meet colleagues
- ▹Annual company offsite (past ones in Croatia and Italy)
- ▹Monthly co-working stipend if you are not near a main hub
About the company
ElevenLabs is an AI research and product company that launched in January 2023 with the first human-like AI voice model. It serves millions of users and thousands of businesses through three platforms: ElevenAgents, ElevenCreative and ElevenAPI.
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