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Start Your IT Career as a Support Technician at Finansinspektionen

Other • Remote • Full-time Sweden Sweden

Entry-level support technician role in Finansinspektionen's IT support team, providing on-site user support to employees on applications and technical equipment.

Responsibilities

  • Provide user support via ticketing system, phone or in person
  • Troubleshoot and configure technical equipment
  • Support other IT teams
  • Actively contribute to improving the processes and routines that govern and ensure quality of the work

Requirements

  • Experience working with a ticketing/case management system
  • Knowledge of troubleshooting, configuration and installation of PCs and Windows 11
  • Knowledge of iOS and MS Office
  • Experience with Active Directory
  • Some experience as an on-site support technician, through work or an internship
  • Good Swedish and English skills, spoken and written

Nice to have

  • Relevant post-secondary education or IT certification
  • PowerShell knowledge
  • Experience with the Easit ticketing system
  • Knowledge of setting up and deploying video conferencing room equipment, particularly Logitech products

Soft skills

Good collaboration skillsHelpful, flexible, friendly and respectful attitudeDrive work forward and make decisions within own area of responsibilityEffective even with routine tasks

About the company

Finansinspektionen (FI) is the Swedish authority contributing to a stable financial system, well-functioning markets, sustainable development and a high level of consumer protection, with around 600 employees based centrally in Stockholm.

Languages: Svéd: Jó szintű, Angol: Jó szintű

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