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Customer Engineer – Jylland, Denmark

Other • Remote • Full-time Denmark Denmark

Field-based Customer Engineer role in Denmark, responsible for installing, maintaining and repairing NCR Voyix retail and hospitality hardware such as EPOS systems, self-checkouts, PCs and ATMs/kiosks.

Stack

Responsibilities

  • Diagnose, perform minor repairs and replace modules on EPOS, self-checkout systems, PCs, workstations and peripherals
  • Provide second-line maintenance on ATMs and kiosks
  • Install, maintain and repair equipment within an assigned territory/region
  • Own customer problems and incidents through to resolution, in line with agreed Service Level Agreements
  • Travel to customer sites, carrying and lifting tools and parts
  • Work rotating shifts as required

Requirements

  • Full DK driving license
  • Experience with Windows operating systems
  • Experience in PC hardware maintenance
  • Basic network skillset
  • Good problem-solving skills, ability to pick up new skills quickly, ability to work under pressure
  • Excellent interpersonal and customer relationship skills
  • High level of mechanical/electrical aptitude

Nice to have

  • Experience in break/fix, IT, computer/mechanical repair and basic computer hardware and software knowledge

Soft skills

Ability to work independently with minimal supervisionEffective time managementProactive approachStrong problem-solving skillsFast learnerAbility to work under pressureExcellent interpersonal and customer relationship skills

What we offer

  • Vehicle, tools, laptop and Android phone provided

About the company

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining, headquartered in Atlanta, Georgia, serving customers in more than 35 countries.

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