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Job · Mid-level

Scrum Master (Information Technology/Software/Remote)

Scrum Master • Mid-level • Remote • Full-time Italy Italy

Our client, an international IT services company, is looking for a Scrum Master to work remotely within the EU on a B2B contract, supporting a client team through Scrum ceremonies and agile process improvement.

Responsibilities

  • Organize and facilitate agile activities and ceremonies (daily stand-ups, sprint reviews, retrospectives, sprint and release planning, backlog refinement)
  • Keep meetings positive, productive, and within timebox
  • Collaborate closely with the product owner to manage the backlog
  • Coach the team and Product Owner on empiricism, value-based backlog slicing, and incremental delivery
  • Track flow metrics (velocity, sprint burndown, iteration burn rate) and guide data-driven improvement
  • Champion adoption of agile standards, tools, and best practices
  • Proactively identify and resolve impediments to team progress
  • Promote self-organizing teams, shared vision, psychological safety, and collaborative decisions (e.g., Fist-of-Five)
  • Uphold Definition of Done, quality gates, and organizational standards
  • Communicate with other Scrum Masters and product owners to ensure transparency

Requirements

  • University degree and at least 8 years of IT professional experience
  • Minimum 3 years dedicated experience as a Scrum Master at SM2 level or above
  • Led at least 2 production teams through full sprint cycles (planning, review, retrospective, refinement)
  • Implemented data-driven continuous improvement initiatives (e.g., increasing velocity, reducing lead time)
  • Experience coordinating cross-team work via Scrum-of-Scrums or PI Planning events
  • Deep knowledge of the Scrum Guide and Agile Manifesto
  • Knowledge of facilitation techniques (Fist of Five, participatory decision-making, Liberating Structures)
  • Knowledge of systems-thinking and process tailoring
  • Knowledge of team motivation and stakeholder engagement techniques
  • Knowledge of Agile metrics (velocity, cycle time, burn-up/down charts, cumulative flow diagrams), building and interpreting dashboards
  • Tool proficiency in Azure DevOps (preferred) or Jira, backlog management, dashboards, workflow configuration
  • Scrum Master certifications: PSM II (or higher) and SAFe 5/6 Agilist
  • Excellent command of English

Nice to have

  • Experience with one or more scaled Agile frameworks (SAFe, Nexus, LeSS, etc.)
  • Knowledge of integrating SAFe and Kanban approaches

Soft skills

FacilitationCoachingStakeholder engagementConflict resolution

About the company

The client is an international software and ICT company providing IT services to government institutions, multinational corporations, public administrations, and research institutes, operating in multiple European and Asian cities.

Languages: Angol: kiváló
Education: Egyetemi diploma

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