Senior Solutions Engineer

Stack

Responsibilities

• ▹Partner with the Sales team to articulate the overall Grafana value proposition, vision, and strategy
• ▹Own the technical engagement with customers and help close complex opportunities through competitive knowledge and technical credibility
• ▹Deliver product and technical presentations to potential and existing customers
• ▹Communicate with customers and internal teams to provide feedback on products and the competitive landscape
• ▹Drive product conversations based on customer needs and problems
• ▹Enhance documentation, write blog posts, record videos, and contribute knowledge base articles

Requirements

• ▹5+ years of technical pre-sales experience
• ▹Openness to varied and complex assignments, strong judgment, collaboration, and leadership
• ▹First-class written and oral communication skills with remote-first internal teams and worldwide customers

Soft skills

About the company

Grafana Labs is the company behind the open observability cloud, founded on open source, open standards, and open ecosystems. More than 35 million users and 7,000+ customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, trust Grafana Labs. It is a 100% remote company with 1,600+ team members across 40+ countries.