Cloud Field Engineering Manager

Stack

Responsibilities

• ▹Lead and develop a team of field engineers, from graduate to senior, in Presales and Professional Services
• ▹Solve customer problems by promoting the technologies and being a trusted advisor
• ▹Work remotely in a single major time zone
• ▹Coach, mentor and give career development feedback
• ▹Identify and measure team health indicators
• ▹Implement disciplined engineering processes
• ▹Represent the team and product to stakeholders, partners and customers
• ▹Develop and evangelise great engineering and organisational practices
• ▹Plan and manage progress on agreed goals and projects
• ▹Be an active part of the leadership team, collaborating with other leaders
• ▹Actively participate in technical presales to help reach quarterly goals

Requirements

• ▹Knowledge of cloud computing concepts and technologies such as Kubernetes, OpenStack, AWS, GCP, Azure, Ceph
• ▹Practical knowledge of Linux and networking
• ▹Experience in technical presales
• ▹A dynamic person who loves jumping into new projects and interacting with people
• ▹Excellent verbal and written communication skills in English
• ▹Passion and a track record of developing and growing people
• ▹Experience leading, coaching and mentoring engineers
• ▹Organised and able to ensure the team delivers timely, high-quality results
• ▹An exceptional academic track record from high school and, preferably, university
• ▹Willingness to travel up to 25% of the time (internal company events, external tech events, customer meetings)

Nice to have

• ▹Second language, Spanish or French preferred
• ▹Python knowledge
• ▹Experience collaborating with external partners
• ▹Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps

Soft skills

What we offer

• ▹Distributed work environment with twice-yearly in-person team sprints
• ▹Personal learning and development budget of USD 2,000 per year
• ▹Annual compensation review
• ▹Performance-driven annual bonus
• ▹Recognition rewards
• ▹40 days annual leave, including public holidays and company holiday periods
• ▹Maternity and paternity leave
• ▹Employee Assistance Programme
• ▹Opportunity to travel to meet colleagues
• ▹Priority Pass and travel upgrades for long-haul company events

About the company

Canonical publishes Ubuntu and is a pioneer of open source software. It has worked remote-first since 2004.