
Technical Implementation Manager - Embedded Finance
As a Technical Implementation Manager on the Merchant Services team, you'll own end-to-end delivery of complex client integrations that bring Airwallex's global payments and financial products to life for enterprise partners, shopping carts, and payment gateways.
Stack
Responsibilities
- ▹Translate agreed business requirements and solution proposals into comprehensive project delivery plans and operating rhythms for end-to-end partner integrations
- ▹Own overall project management for client product integrations, including communication, risk/dependency management, and day-to-day workstream orchestration
- ▹Lead delivery of partner projects closely with integration engineers and technical stakeholders
- ▹Drive a core project team across all phases of the sales and delivery lifecycle
- ▹Coordinate cross-functional approvals from internal stakeholders (legal, compliance, privacy, risk, operations, finance, product)
- ▹Partner with product and engineering to prioritize solution requirements for integrations
- ▹Collaborate with internal PMO/program functions to align delivery milestones with roadmaps
- ▹Apply professional services methodologies and disciplined project management practices
- ▹Track and communicate clear metrics, lead structured post-launch reviews
Requirements
- ▹Bachelor's degree in a related field
- ▹5+ years in Product Delivery/Project Management, managing complex, multi-stakeholder technology or financial services implementations
- ▹5+ years of professional services or client-facing delivery experience in a fast-paced environment
- ▹Demonstrated experience with global payment products or technology-led business solutions
- ▹Proven track record delivering cross-functional projects with diverse stakeholders (C-level, technical teams, operations)
- ▹Exceptional written, verbal, and presentation communication skills
Nice to have
- ▹Experience delivering large-scale partner integrations in fintech, payments, or adjacent regulated industries
- ▹Hands-on experience with integration engineers, solution architects, or technical program managers on API-based integrations
- ▹Formal training/certification in project management or agile delivery (PMP, PRINCE2, Scrum Master)
- ▹Experience managing enterprise/strategic accounts as part of a broader account team
- ▹Ability to thrive in a fast-moving, ambiguous environment
Soft skills
About the company
Airwallex is the only unified payments and financial platform for global businesses, serving over 250,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, and SHEIN - with fully integrated solutions spanning business accounts, payments, spend management, treasury, and embedded finance. Founded in Melbourne, Airwallex has a team of over 2,300 people across 27 offices worldwide, is valued at US$11 billion, and is backed by investors including T. Rowe Price, Visa, Mastercard, Sequoia, and Salesforce Ventures.
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