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IT Support Assistant

IT Support / Helpdesk • Hybrid • Full-time • Germany Stralsund, Germany

IT Support Assistant at the airline Sundair in Stralsund: operating systems, networks and servers, troubleshooting and end-user support in a small, close-knit team.

Responsibilities

  • ▹Install, configure and maintain complex IT systems, networks and software
  • ▹Ensure functionality through timely measures such as updates, backups and technical support
  • ▹Administer servers and applications in line with security rules, including access permissions
  • ▹Analyze and resolve hardware and software faults
  • ▹Protect systems against attacks by developing security policies
  • ▹Assess needs and advise on the selection and procurement of hardware and software
  • ▹Instruct and train users
  • ▹Other IT tasks as they arise

Requirements

  • ▹Vocational qualification as an IT specialist (Fachinformatiker) or comparable qualification
  • ▹Very good knowledge of server/client virtualization, NAS/SAN infrastructure, TCP/IP, routing, virtual networks, VPN and firewall systems
  • ▹Good knowledge of the Windows Server product family, Linux, MS SQL Server 2016-2019, MySQL, MariaDB, MS Exchange and MECM, plus Windows/Linux/database scripting
  • ▹Confident with Windows servers and client operating systems
  • ▹Ability to get up to speed quickly on an existing project
  • ▹Good German and English, spoken and written
  • ▹Independent, solution-oriented and structured way of working

Nice to have

  • ▹Knowledge of Linux
  • ▹Experience in user help desk / support

Soft skills

Commitment and motivationTeamworkIndependent, solution-oriented work

What we offer

  • ▹Discounted Sundair flight tickets
  • ▹Regular fruit and vegetable offering
  • ▹Free coffee
  • ▹Discounted offers through employee campaigns
  • ▹Workplace in one of Germany's most beautiful regions, in the heart of Stralsund with good transport links and nearby parking

About the company

Sundair is a German airline with over 200 employees that flies almost one million passengers to holiday destinations every year. The IT department is a small, close-knit team.

Languages: Német: jó szóban és írásban, Angol: jó szóban és írásban
Education: Fachinformatiker szakképesítés vagy hasonló képzettség

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