AI Digital Product Sr Manager – Agentic Platform (REMOTE)

Stack

Responsibilities

• ▹Act as the Product Manager for the enterprise agentic platform within an Agile framework, ensuring AI platform products meet customer needs and align with strategic goals
• ▹Drive the evolution of a reusable enterprise Agentic Ecosystem (agent orchestration, memory, tool integration, model routing, identity, observability, deployment services and governance capabilities)
• ▹Champion an exceptional developer experience and platform strategy by simplifying AI agent development through reusable SDKs, APIs, templates, documentation, reference implementations, self-service capabilities and internal developer tooling
• ▹Translate business needs into technical requirements and prioritize initiatives to increase impact
• ▹Lead the end-to-end lifecycle of AI initiatives from discovery through enterprise scale, identifying reusable platform capabilities while optimizing reliability, scalability, latency and AI inference costs
• ▹Own platform health and adoption metrics: product usage, active builders, developer experience, platform adoption, model quality, reliability, latency, cost efficiency, Responsible AI compliance and customer satisfaction
• ▹Establish governance, guardrails, evaluation standards and policy enforcement in partnership with Responsible AI, Security, Privacy, Legal and Enterprise Architecture
• ▹Define evaluation frameworks for quality, safety, reliability, latency, hallucination risk, cost and business outcomes

Requirements

• ▹Experience in leading products, defining roadmaps and tracking the success of the product
• ▹Strong technical fluency with cloud-native software platforms and the ability to collaborate effectively with software engineers, AI engineers, platform engineers, architects, data scientists and business stakeholders
• ▹Excellent critical thinking, problem solving and communication skills
• ▹Master's degree and 6 years of Product/AI/Information/Tech Systems experience OR Bachelor's degree and 8 years of such experience OR Diploma and 12 years of such experience

Nice to have

• ▹8+ years of product management or related experience, including 5+ years delivering AI/ML, developer platform, cloud platform or enterprise software products
• ▹Experience building or managing enterprise AI platforms, developer platforms, platform-as-a-product or shared platform capabilities that enable internal or external developers
• ▹Strong understanding of LLMs, AI agents, retrieval-augmented generation (RAG), agent orchestration, model serving, AI evaluation and ML productization in enterprise environments
• ▹Experience with modern AI and cloud technologies such as AWS, Databricks, MLflow, OpenAI Agents SDK, LangGraph, AutoGen or comparable AI development platforms and frameworks
• ▹Experience with cloud-native architectures, APIs, SDKs, microservices, event-driven systems and modern software engineering practices, with the ability to partner effectively with engineering teams on technical architecture and product decisions
• ▹Experience defining and measuring developer experience, platform adoption, product analytics, customer success metrics and platform health, using data to drive product decisions
• ▹Experience establishing or partnering on Responsible AI, security, privacy, governance and compliance practices for enterprise AI platforms, including guardrails, policy enforcement and evaluation standards
• ▹Strong executive communication and stakeholder management skills, with experience presenting product strategy, technical vision and business outcomes to senior leadership
• ▹Hands-on experience using experimentation, telemetry, observability and customer feedback to improve platform adoption, product quality and user experience

Soft skills

What we offer

• ▹Base salary range 162,048-219,242 USD
• ▹Comprehensive benefits package: retirement and savings plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance
• ▹Discretionary annual bonus program
• ▹Stock-based long-term incentives
• ▹Award-winning time-off plans
• ▹Flexible work models where possible
• ▹Professional and personal growth opportunities

About the company

Amgen has pioneered biotech since 1980, with a mission to serve patients living with serious illnesses. It focuses on four therapeutic areas (oncology, inflammation, general medicine and rare disease) and reaches millions of patients each year.