Engineering Manager (AI) - Supernal

Stack

Responsibilities

• ▹Lead multiple Mason pods and own delivery outcomes: scope, milestones, quality, and on-time execution
• ▹Translate ambiguous customer/internal requests into clear plans, acceptance criteria, and execution strategy
• ▹Set and enforce production-quality standards for Mason builds (testing, monitoring, runbooks, documentation, rollout plans)
• ▹Serve as technical escalation for difficult problems: auth/permissions, integrations, data modeling, reliability, failure recovery
• ▹Establish and evolve team processes: scoping discipline, QA gates, review checklists, incident/postmortem loops
• ▹Drive prioritization and capacity planning across pods; identify the critical path and remove blockers fast
• ▹Partner with Delivery Leads and stakeholders to manage tradeoffs, timelines, and expectations
• ▹Hire and build the team: define roles, run interview loops, calibrate, close candidates, improve onboarding
• ▹Manage performance: set expectations, deliver feedback, coach growth, handle underperformance clearly and fairly
• ▹Develop leaders within the Mason org: mentoring, delegation, building strong ownership at every level

Requirements

• ▹5+ years of experience building production systems as a software/automation engineer, plus 2+ years of engineering management or tech-leadership experience (people management strongly preferred)
• ▹Managed multiple concurrent workstreams (pods/squads) with shared standards and predictable delivery
• ▹Deeply comfortable with integrations: APIs, webhooks, auth (OAuth/API keys), and data stores (Postgres/Supabase)
• ▹Can reason about reliability in automation/agentic systems: idempotency, retries/backoff, rate limits, auditing, safe failure modes
• ▹Strong quality mindset: unit/integration/E2E testing, regression prevention, monitoring/observability, runbook culture
• ▹Experience with applied AI delivery patterns: prompt iteration, eval harnesses, human-in-the-loop QA, LLM observability
• ▹Enjoys people management with real examples of coaching, feedback, performance management
• ▹Has run hiring loops end-to-end: defining roles, interviewing, calibrating

Soft skills

About the company

Supernal helps SMBs hire their first AI employee. Its AI teammates are built with intelligent, agentic workflows deployed on a proprietary platform, delivering working, value-generating AI Employees rather than tools. Its AI Platform Engineers, internally called Masons, build these systems. Supernal is part of Infinity Constellation.