Head of Solutions Engineering

Stack

Responsibilities

• ▹Lead strategic client engagements by partnering directly with customers to develop bespoke solution concepts, guide onboarding and adoption and build long-term partnerships on Arbitrum
• ▹Proactively identify, contribute to and advocate for strategic partnerships with promising application teams, fostering an ecosystem of the most engaging on-chain experiences
• ▹Work with the Product team to relay and incorporate feedback from projects and the developer community into the roadmap, and help shape the go-to-market strategy of new products, especially for the developer audience
• ▹Work alongside engineering and research teams to improve the overall platform, from core protocol customizations to application-layer improvements, based on client work
• ▹Own developer success across leading application teams in the Arbitrum ecosystem, solving challenges in using and integrating with Arbitrum technology and accelerating their development

Requirements

• ▹Direct experience working with fintech companies or financial institutions to improve, modernize or transform core infrastructure
• ▹8+ years of experience in technical roles, ideally across solutions engineering, software engineering, infrastructure, architecture or similar functions
• ▹4+ years of experience leading, managing and developing high-performing technical teams
• ▹Strong experience designing scalable, reliable systems and translating complex technical requirements into practical implementation plans
• ▹A strong fundamental understanding of blockchain technology, including how decentralized networks, smart contracts, rollups and onchain infrastructure operate
• ▹Proven experience working directly with clients, with the ability to communicate technical concepts clearly, connect them to business objectives and guide customers through complex implementation decisions
• ▹Passion for and understanding of blockchain technologies
• ▹Strong collaboration skills with both internal and external teams
• ▹Experience writing Rust, Solidity or Golang

Soft skills

What we offer

• ▹Remote-first global workforce and a NY office
• ▹Annual company offsite and team onsites
• ▹Professional reimbursement program (industry conferences, certifications and more)
• ▹Medical, dental and vision coverage (US and some other countries)
• ▹401k retirement plan with company match (US only)
• ▹Wellness stipend
• ▹Home office setup and ergonomic equipment program

About the company

Offchain built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution. The company is backed by $124 million in funding.