Technology Senior Consultant – SAP Basis, Database

Stack

Responsibilities

• ▹Act as a dedicated team member for a top EMEA customer account, designing and driving a fit-for-purpose engagement model
• ▹Stabilize critical situations and restore business-as-usual operations ("Red-to-Green")
• ▹Support critical incident management, disaster recovery, and backup & restore scenarios
• ▹Address service entitlement challenges, delays, and complex customer requests
• ▹Provide Hypercare support for specific customer cases
• ▹Identify customer pain points and value leakage, contributing to improved service delivery
• ▹Participate in strategic Proof of Concept and Pathfinder initiatives from a delivery perspective

Requirements

• ▹Hands-on experience in SAP Basis, system performance management, database administration, and lifecycle events (upgrades/updates)
• ▹Practical knowledge of SAP NetWeaver, SAP BusinessObjects, SAP HANA, and SAP Sybase ASE
• ▹Experience with SAP system installation and configuration on Linux and Windows
• ▹Solid understanding of database and filesystem replication and network routing preparation
• ▹Proven expertise in problem management and root cause analysis
• ▹Willingness to learn additional SAP technologies (e.g., SAP Cloud Connector, SAP S/4HANA)
• ▹Leadership skills to coordinate multiple stakeholders and maintain well-structured documentation
• ▹Fluent English, written and spoken

Nice to have

• ▹Additional expertise in SAP Cloud Connector and SAP S/4HANA

Soft skills

About the company

SAP is a global leader in cloud ERP and business application software, serving more than 400,000 customers with over 100,000 employees worldwide. The Private Cloud Operations EMEA Delivery team includes experts from India, Romania, Hungary, and Germany.