Unity Support Engineer

Stack

Responsibilities

• ▹Review Unity SDK release notes monthly, identifying and flagging breaking changes that may impact the integration with Django
• ▹Assess the impact of each release on the existing API contract
• ▹Perform reactive compatibility patching on the Unity client side when SDK updates introduce incompatibilities or integration points with the Django backend start failing
• ▹Participate in incident diagnostics, such as frozen screens or stale content, missing or outdated content updates, and a Unity client not receiving configuration from Django
• ▹Clarify root causes, propose and implement fixes
• ▹Collaborate with the backend team and external stakeholders to document known issues and workarounds in runbooks

Requirements

• ▹Proven experience working with the Unity SDK, including release cycles and versioning strategies, Unity Package Manager and dependency management, and best practices for upgrading packages without breaking the project
• ▹Strong ability to read, analyze and modify C# code within existing Unity projects (focus on diagnosis, debugging and targeted patching, not building full applications from scratch)
• ▹Solid understanding of how a Unity standalone application consumes REST APIs: HTTP client usage, JSON serialization/deserialization, error handling and retry strategies
• ▹Experience configuring and building Unity standalone targets for Windows and/or Linux
• ▹Ability to reproduce and diagnose runtime issues locally in Unity using logs, breakpoints and diagnostic tools, isolating networking, configuration or SDK-behavior issues
• ▹Practical knowledge of Unity plugins and Package Manager: updating dependencies safely, resolving conflicts and version mismatches
• ▹English level B2+: comfortable reading technical documentation and runbooks, able to communicate clearly with clients and stakeholders

Nice to have

• ▹Experience using Unity in the context of digital signage, kiosk systems and interactive displays (not traditional game development)
• ▹Basic understanding of Django REST API from the client perspective: how endpoints are structured, common patterns for configuration and content delivery
• ▹Familiarity with GCP Cloud Run at a conceptual level
• ▹Experience working with jump PCs / RDP for remote diagnostics: collecting logs and reproducing issues on remote machines

Soft skills

What we offer

• ▹Fully paid 20-hour onboarding between August and October 2026
• ▹Part-time: up to 10 hours per month
• ▹Tasks to be handled within 4 hours to 1 business day; no need to be present at the monitor throughout the shift

About the company

Altoros is a leading IT services provider.