Deployment Architect

Responsibilities

• ▹Drive the customer onboarding process in alignment with the account team
• ▹Design and optimize scalable deployment frameworks across customer segments while accommodating enterprise requirements
• ▹Lead technical discovery sessions and implementation workshops with customer data engineering teams and business stakeholders
• ▹Create and maintain detailed technical documentation: integration specifications, data models, best practices
• ▹Develop and execute implementation plans that minimize time-to-value
• ▹Resolve technical blockers together with Product and Engineering
• ▹Build relationships with customers' technical stakeholders and give feedback to the engineering team
• ▹Standardize and automate implementation processes

Requirements

• ▹5-10 years in technical implementation, solutions architecture or similar roles with enterprise software
• ▹Strong technical background with hands-on experience in data integration, APIs and enterprise architecture
• ▹Proven track record of managing complex technical implementations with clear communication
• ▹Experience creating and optimizing implementation processes that scale
• ▹Excellent technical project management, handling multiple concurrent implementations
• ▹Strong presentation and facilitation skills for technical and business audiences

Nice to have

• ▹Experience with data warehouses, ETL processes and marketing technology

Soft skills

What we offer

• ▹Salary range of USD 140,000–180,000 per year, location independent
• ▹Remote-first policy
• ▹Meaningful equity in the form of ISO options, with early exercise and a 10-year post-termination exercise window

About the company

Hightouch is an Agentic Marketing Platform powered by the Composable CDP. Founded in 2019 and headquartered in San Francisco, its customers include Domino's, Spotify and Ramp.