OpenAI's Business Data Science team builds a data-driven culture across Sales, Marketing, Partnerships, Support, and Finance, with this role focused on customer success for ChatGPT Team, Enterprise, and the API.
Responsibilities
- ▹Embed with the Customer Success organization to drive product adoption and engagement
- ▹Define key metrics, run experiments, and measure the incrementality of interventions
- ▹Proactively surface insights and opportunities to grow engagement
- ▹Build self-serve tools and systems for stakeholders
- ▹Become an expert in OpenAI's underlying data and systems
- ▹Partner with other data scientists to share learnings across the company
Requirements
- ▹10+ years of experience in Data Science roles within dynamic, outcome-driven organizations
- ▹Expertise in statistics and causal inference, in both experimentation and observational studies
- ▹Proficiency in quantitative programming languages such as Python and R
- ▹SQL expertise, including large dataset extraction and ETL workflow design
- ▹Experience with business intelligence tools such as Mode, Tableau, and Looker
- ▹Strategic, impact-driven mindset for translating business problems into frameworks
Soft skills
Builds relationships with diverse stakeholders and cultivates strong partnershipsBridges technical and non-technical audiences effectivelyCrafts clear data stories via decks, memos, and dashboardsBest-in-class attention to detail and accuracy
What we offer
- ▹Relocation assistance provided to new employees
About the company
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.
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