The Solutions Engineer is a key technical consultant and enabler for Pliant's customers and partners, helping them successfully adopt and scale the platform — leading integrations, answering technical questions pre- and post-sales, and enabling customers to use the public APIs (Pro API and CaaS). This is a remote role based in the EST timezone.
Stack
Responsibilities
- ▹Own technical onboarding and integrations end to end, driving timelines and go-live readiness
- ▹Support Sales and Partnerships (pre-sales): technical discovery, solution design, demos, RFPs, proof-of-concepts
- ▹Act as the integration "problem solver" during onboarding (post-sales): troubleshoot issues, reproduce problems, propose workarounds, coordinate with Product/Engineering
- ▹Enable and train developers and operators through workshops and training sessions
- ▹Build reusable assets: reference architectures, integration playbooks, checklists, internal enablement material
- ▹Bring customer feedback into the product loop, identifying recurring pain points
Requirements
- ▹5+ years of relevant experience in solutions engineering/architecture, sales engineering, or technical consulting
- ▹Strong technical experience with APIs and integrations (REST, JSON, webhooks, OAuth/API keys, Postman/cURL)
- ▹Comfortable with at least one programming language (e.g. TypeScript, Python, Java) for prototypes and integration testing
- ▹Strong communication across demos, solution design and technical enablement, with engineers and business stakeholders alike
- ▹High ownership, service-oriented mindset
- ▹Experience building repeatable processes (intake, triage, enablement assets)
- ▹Experience owning complex customer/partner integrations end to end, coordinating multiple stakeholders
- ▹Fluent English
Nice to have
- ▹Fintech/payments/cards experience
- ▹Experience with ERP or accounting integrations (e.g. NetSuite, SAP, Microsoft Dynamics, DATEV, Xero, QuickBooks)
- ▹Other European languages
Soft skills
Customer-centric mindsetService-oriented, high-ownership approachCommunication with technical and business audiencesCoordinating multiple stakeholders
What we offer
- ▹Work in a growing team with big responsibilities
- ▹Choice of preferred OS, Windows or Mac
- ▹Flat hierarchy, transparent communication
- ▹Opportunity to grow in a dynamic, ambitious team
- ▹Flexible, remote-first work environment
- ▹Monthly company card allowance for lunches and coffee with colleagues
About the company
Pliant is a European fintech specializing in modular, API-first B2B payment solutions. Founded in Berlin in 2020, it now serves 3,500+ businesses and 20+ partners globally, and as a licensed e-money institution (EMI) issues credit cards in 11 currencies across 30+ countries.
Languages: Angol: Folyékony
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