Solution Designer – Business Process and UX Architect

Stack

Responsibilities

• ▹Translate complex business, diagnostic and service processes into clear software and workflow concepts
• ▹Identify automation potential and improve workflows for users
• ▹Design consistent system logic around services, SLAs, roles and permissions
• ▹Develop intuitive user journeys focused on ease of use and high adoption
• ▹Work closely with product management, UX and development
• ▹Support product development with clear documentation, communication and user feedback

Requirements

• ▹Degree in business informatics, industrial engineering, human-computer interaction (HCI) or a comparable technical field
• ▹Experience in business process design, UX or system architecture, or product conception
• ▹Experience working with product management and agile development teams (Scrum)
• ▹Very good understanding of B2B software, industrial applications or IoT platforms
• ▹Ability to present complex technical content clearly, in a structured and user-oriented way
• ▹Very good English, written and spoken

Nice to have

• ▹Experience with industrial software, IoT platforms or technical B2B products
• ▹Knowledge of machine diagnostics, condition monitoring or service processes
• ▹Experience with process and UX tools (for example BPMN, Figma, Confluence, Jira)
• ▹Interest in AI-supported process or workflow automation

Soft skills

What we offer

• ▹Strategically important role at the interface of product, technology and user
• ▹Great freedom to shape processes, UX concepts and system logic
• ▹International environment with short decision paths
• ▹Flexible working hours and home office option
• ▹Attractive pay, including tax-free allowances such as Sodexo meal vouchers and fuel vouchers
• ▹Height-adjustable desks in offices shared by 2-3 people
• ▹Sustainability: solar panels, waste separation, orchard meadow, etc.
• ▹Bike leasing via BusinessBike
• ▹Table football and table tennis for breaks

About the company

The company develops digital products and services to monitor, diagnose and optimise industrial assets. Its data-driven solutions combine deep domain knowledge with modern software architecture and excellent user experience.