Service Desk in Östersund – Kickstart Your IT Career

Responsibilities

• ▹First-line user support by phone and/or email for IT-related problems
• ▹Manage user accounts in Active Directory
• ▹Administer services in Microsoft 365
• ▹Troubleshoot problems in Windows environments
• ▹Support customer-specific applications
• ▹Receive and register cases in a ticketing system

Requirements

• ▹Upper secondary education in IT
• ▹Familiarity with technical tools and systems
• ▹Genuine interest in technology and providing support
• ▹Fluent Swedish and English, spoken and written
• ▹Good technical understanding
• ▹Willingness to undergo a background check (credit check and an extract from the criminal record)

Nice to have

• ▹Driving licence

Soft skills

What we offer

• ▹Secure consulting employment with a collective agreement
• ▹Starting salary from SEK 21,000 per month, adjustable according to the collective agreement and experience
• ▹Qualified training and certifications, an individual training plan, with study materials and certification costs covered
• ▹Help with housing in Östersund
• ▹Regular social activities with colleagues
• ▹Support from a consulting manager in your development

About the company

Eccera is a staffing and consulting company in IT and engineering with 300 employees and offices in Stockholm, Gothenburg, Malmö and Linköping. It is a member of Almega Kompetensföretagen and follows their collective agreement with Unionen.