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Software Engineer - Analytics Platform

Software Engineer • On-site • Full-time • Ireland Ireland

Genesys is hiring a Java engineer for the Genesys Cloud Analytics platform, building and operating big data products that process tens of millions of events every day.

Responsibilities

  • ▹Design and ship highly available, fault-tolerant services for ingesting, processing, storing, querying, and delivering analytics
  • ▹Own the full data lifecycle, from streaming ingestion to structured and unstructured storage, search, and aggregation
  • ▹Deploy, automate, and maintain large AWS deployments with reliability, performance, and efficiency in mind
  • ▹Turn concepts into requirements, and requirements into tools and services, in partnership with product and data teams
  • ▹Review code, mentor peers, share best practices, and help other teams solve platform pain points
  • ▹Troubleshoot production incidents using AI-assisted workflows, from symptom to root cause

Requirements

  • ▹4+ years of relevant industry experience building and operating scalable, production-grade software systems
  • ▹Strong Java development experience, including hands-on experience with Spring and Spring Boot for distributed, cloud-native applications
  • ▹Good understanding of cloud, ideally AWS, including deploying, operating, and troubleshooting cloud-based services
  • ▹Experience designing, building, and operating highly available, scalable distributed systems with a focus on reliability, performance, and automation
  • ▹Collaborative mindset across engineering, product, and data teams
  • ▹Exposure to building and supporting data streaming solutions using Apache Kafka

Nice to have

  • ▹Experience with Google Cloud Platform or Microsoft Azure
  • ▹Experience with Apache Druid and/or Apache Flink

Soft skills

Systems thinkingBuilding maintainable solutions for the long runCreative problem solvingCollaboration with engineers, product managers, and data teamsFull ownership of the final solution

What we offer

  • ▹Flexible work options: hybrid schedules, work from home, or onsite in the Galway office
  • ▹Career development and growth: continuous learning, mentoring, clear paths for advancement
  • ▹Competitive employer-supported pension scheme
  • ▹Annual bonus program
  • ▹Health coverage: private health insurance, company dental plan, wellness supports
  • ▹Income protection and life assurance, financial planning resources
  • ▹Family-friendly policies: generous paid maternity and paternity leave
  • ▹Paid volunteer time, August Free Fridays, well-being resources

About the company

Genesys helps organizations create better customer experiences through AI-powered experience orchestration. The Genesys Cloud platform is used by more than 8,000 organizations in over 100 countries.

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