Staff Software Engineer, Web Application Services

Stack

Responsibilities

• ▹Lead the technical architecture of new Services products, taking ownership of complex projects and identifying improvements that strengthen systems as they evolve
• ▹Write code, build prototypes and experiments, and contribute throughout the development lifecycle, from planning and testing through implementation, monitoring and maintenance
• ▹Help establish software patterns and make technical decisions across Services products, including investigating and proposing technology choices
• ▹Build and evolve analytics and infrastructure that help the team use user-generated data to inform decisions
• ▹Take on ambiguous, high-level problems with broad scope and direct impact on Services goals, including growing users and subscribers
• ▹Provide technical and product direction across Thunderbird and lead technical collaboration with other parts of Mozilla and community contributors when needed
• ▹Work closely with the team and community to surface issues, refine ideas and develop practical solutions
• ▹Identify and plan improvements that make systems and processes more accessible, self-serviceable, lower friction, sustainable, scalable and easier to delegate
• ▹Mentor other engineers through code review, documentation, technical discussions, process improvements and ongoing guidance
• ▹Stay current with evolving technologies, coding standards, libraries and frameworks and apply that knowledge to your work

Requirements

• ▹10+ years of web software development experience, including designing scalable and efficient systems and launching complex web projects at scale
• ▹Expert-level JavaScript skills and knowledge of at least one additional programming language, such as Python, Rust, Go or C++
• ▹An understanding of the business landscape, including challenges and opportunities, and experience collaborating with teams to expand Thunderbird's user and donor base
• ▹Experience with front-end frameworks, full-stack development and/or API development
• ▹Strong knowledge of software development practices, including testing, code review and documentation, and the ability to help others develop these skills
• ▹Experience acting as a technical lead, solving complex technical problems and providing mentorship and guidance to other engineers
• ▹Experience collaborating remotely across disciplines such as engineering, product management, QA and design
• ▹Excellent written and verbal English communication and documentation skills, with the ability to communicate clearly and concisely with an international, geographically distributed team
• ▹Comfort working in an open-source environment and a commitment to Mozilla values
• ▹Ability to learn, evaluate and responsibly use emerging technologies, including AI-enabled tools, to improve work processes
• ▹A commitment to continuous learning and staying current with industry trends and technologies
• ▹Ability and willingness to travel periodically, including internationally

Nice to have

• ▹Experience with product management or product-focused work

Soft skills

What we offer

• ▹Salary ranges: US $180,000 - $215,000 USD, Canada $155,000 - $190,000 CAD
• ▹Fully remote work and schedule flexibility
• ▹Company-provided laptop
• ▹Annual bonus program
• ▹Monthly remote work stipend
• ▹Annual professional development stipend
• ▹Access to the Coursera learning platform
• ▹Industry conferences and company all-hands and team gatherings
• ▹24 days PTO per year (prorated), your birthday, year-end company shutdown, 9 wellbeing days, public holidays and other paid leave
• ▹Quarterly wellbeing stipend for personal and family activities
• ▹401(k) / RRSP contributions
• ▹Health, dental and vision insurance, disability insurance, life insurance, employee assistance program
• ▹Paid parental leave and paid sick days

About the company

Thunderbird is one of the world's most trusted open-source email applications, with more than 20 million users. It builds privacy-respecting communication and productivity tools with a distributed team of more than 65 people across seven countries. It is part of the Mozilla family but is a separate entity with its own compensation and benefits.