Staff Solutions Engineer

Stack

Responsibilities

• ▹Partner with Sales to support strategic enterprise opportunities across DACH
• ▹Lead technical discovery and solution design with customers and partners
• ▹Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management and workplace technology
• ▹Own the relationship with the customer's technical counterparts during and after the sales process
• ▹Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls and operational fit
• ▹Design and support pilots, proofs of concept and rollout plans
• ▹Advise customers on deployment models, architecture decisions and integration approaches for enterprise environments
• ▹Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI and browser policy frameworks
• ▹Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity and policy enforcement requirements
• ▹Create reusable technical assets such as reference architectures, deployment guidance, validation plans and enablement materials
• ▹Support and enable partners involved in deployment, integration and customer success

Requirements

• ▹7+ years in a senior Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect or Technical Account Manager role
• ▹Ideally deep knowledge of the DACH IT landscape, particularly in the public sector, financial services or KRITIS (critical infrastructure) operators
• ▹Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM or digital workplace infrastructure
• ▹Hands-on knowledge of Windows enterprise deployment, GPO / MDM / policy management, certificates / PKI / TLS / proxies, SSO / MFA / IdP integrations, SIEM / DLP / CASB ecosystems, and Kubernetes / Helm for customer-operated environments
• ▹Experience supporting pilots, technical evaluations or enterprise deployments in complex customer environments

Soft skills

About the company

Mozilla Corporation is a non-profit-backed technology company wholly owned by the Mozilla Foundation, maker of the Firefox browser used by more than 225 million people each month.