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Solutions Engineer – France, Remote

IT Consultant • Remote • Full-time • France France (Remote), France

You are a customer-facing product expert at Grafana Labs: you work with Sales to present Grafana solutions, run technical evaluations and bridge customers with engineering and product teams.

Responsibilities

  • ▹Partner with Sales to articulate the Grafana value proposition, vision and strategy to customers
  • ▹Own the technical engagement with customers and help close complex opportunities
  • ▹Deliver product and technical presentations
  • ▹Provide feedback on the products and competitive landscape to internal teams
  • ▹Drive product conversations based on customer needs and problems
  • ▹Enhance documentation, write blog posts, record videos and contribute knowledge base articles

Requirements

  • ▹3+ years of technical pre-sales experience
  • ▹Openness to varied and complex assignments; strong judgment, collaboration and leadership
  • ▹First-class written and oral communication skills for remote-first teams and worldwide customers

Soft skills

Active listeningCommunicationCollaborationJudgment

What we offer

  • ▹100% remote work

About the company

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations. It is a 100% remote company with team members across 40+ countries.

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