Database Support Engineer (APAC)

Stack

Responsibilities

• ▹Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions and client libraries
• ▹Provide proactive, consultative advice to optimize workloads and avoid common pitfalls
• ▹Reproduce bugs, isolate root causes, propose workarounds and escalate to engineering with solid reproduction steps
• ▹Ask targeted questions that turn incomplete reports into actionable cases
• ▹Communicate clearly and empathetically with users of all levels, especially in time-sensitive situations
• ▹Spot patterns across tickets and recommend improvements to documentation, tooling and the product
• ▹Mentor junior team members

Requirements

• ▹7+ years in technical support, databases, backend engineering, SRE or similar roles
• ▹Deep PostgreSQL knowledge: autovacuum behavior, WAL growth, long-running transactions, table bloat and other internals
• ▹Strong high-performance SQL and query optimization skills
• ▹Comfortable troubleshooting complex setups, including multi-tenant schema patterns and distributed system behavior
• ▹Experience handling data migration issues (pg_dump/restore, schema drift, failed migrations) and recovering safely
• ▹Hands-on experience with cloud providers such as AWS; comfortable in terminal/Linux environments
• ▹Location within APAC time zones

Soft skills

What we offer

• ▹Fully remote, hired globally
• ▹WeWork membership or co-working allowance
• ▹ESOP (equity) for every team member
• ▹Tech allowance for setting up the work environment
• ▹Health insurance: 100% covered for employees, 80% for dependents

About the company

Supabase is the Postgres development platform, built by developers for developers. It provides a complete backend: Database, Auth, Storage, Edge Functions, Realtime and Vector Search.