Linear is hiring a Solutions Engineer to be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion. Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts and solution design for prospects and existing customers, then ensure technical continuity through onboarding with clear handoffs to Customer Success. The role is anchored to Linear's London hub, working from the Shoreditch office 3 days per week (Mondays, Tuesdays, Thursdays).
Responsibilities
- ▹Act as the customer's technical advisor across the lifecycle, partnering with Sales and Customer Success with a primary focus on pre-sales revenue impact
- ▹Lead technical discovery and architecture for strategic prospects and customers; translate customer workflows into Linear configuration, data model, permissions and integration patterns
- ▹Run pre-sales technical evaluations end-to-end: tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops
- ▹Design and execute migrations and implementation plans, with clear handoffs to post-sale teams covering context, decisions, risks and next steps
- ▹Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows
- ▹Codify lifecycle playbooks and enablement: technical training for sales and post-sale teams, curated exemplars and continuous improvement of the technical sales motion
Requirements
- ▹5+ years in a Solutions Engineering, Pre-Sales or similar role at a high-growth SaaS company, supporting enterprise-scale deals
- ▹Strong hands-on experience with OAuth2 and GraphQL, data migrations and product integrations
- ▹Excellent communication skills: able to present complex technical concepts clearly to both engineers and executives
- ▹Experience with GitHub and git; Linear and/or Jira strongly preferred
- ▹Proven ability to build realistic, scalable demo environments and troubleshoot production issues
- ▹CS degree or engineering background strongly preferred
- ▹Comfort with SQL and scripting (e.g., Python or JavaScript)
- ▹Ability to work from the London (Shoreditch) office 3 days per week
Nice to have
- ▹Experience with Linear and/or Jira
Soft skills
What we offer
- ▹Competitive salary and equity
- ▹Employee-friendly equity terms
- ▹Daily meal and coffee stipend on every workday
- ▹Paid co-working space or desk
- ▹Health coverage (based on country requirements)
- ▹5 weeks of paid vacation plus local statutory holidays
- ▹4 months of paid parental leave
- ▹Paid month off after 4 years and every 2 years thereafter
- ▹Regular team events and off-sites
About the company
Linear is building the product development system for teams and agents. Founded in 2019, it has become the platform of choice for more than 25,000 companies – including OpenAI, Coinbase and Ramp – to plan, build and ship their products. The team is distributed across North America and Europe. Linear is an equal opportunity employer.