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Solutions Engineer - Turkey

IT Consultant • Remote • Full-time • Turkey Türkiye

Alpaca is a global brokerage infrastructure provider offering API-based trading solutions to financial institutions. This role is the technical and business point of contact for enterprise partners across Turkey/EMEA.

Responsibilities

  • ▹Provide technical support and relationship management for existing enterprise customers
  • ▹Partner with Sales on pre-sales technical discussions
  • ▹Guide new enterprise customers through API integration and onboarding
  • ▹Translate Turkish customer needs into requirements for product and engineering
  • ▹Work with local compliance and operations teams

Requirements

  • ▹Strong API knowledge and enterprise customer support experience
  • ▹Fluent Turkish
  • ▹Sufficient English to collaborate with the global team
  • ▹Technical and business communication skills

Soft skills

Analytical and problem-solving mindsetRelationship-building and negotiation skills

About the company

Alpaca is a US-headquartered global brokerage infrastructure provider offering API-based financial services to banks and investment firms across 40 countries.

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