Alpaca is a global brokerage infrastructure provider offering API-based trading solutions to financial institutions. This role is the technical and business point of contact for enterprise partners across Turkey/EMEA.
Responsibilities
- ▹Provide technical support and relationship management for existing enterprise customers
- ▹Partner with Sales on pre-sales technical discussions
- ▹Guide new enterprise customers through API integration and onboarding
- ▹Translate Turkish customer needs into requirements for product and engineering
- ▹Work with local compliance and operations teams
Requirements
- ▹Strong API knowledge and enterprise customer support experience
- ▹Fluent Turkish
- ▹Sufficient English to collaborate with the global team
- ▹Technical and business communication skills
Soft skills
Analytical and problem-solving mindsetRelationship-building and negotiation skills
About the company
Alpaca is a US-headquartered global brokerage infrastructure provider offering API-based financial services to banks and investment firms across 40 countries.
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